Got the nile tatami mattress more than 2 years ago as i was sleeping on the floor. it helped with my backaches. it is compact, versatile and little maintenance. very worthy & lasting quality. jus completed yearly cleaning by tatami shop which assures it is kept in good condition. staff sherry & bernadette are also very friendly and responsive, great customer service!

Had a great experience buying a mattress from this shop, they spend almost an hour arranging colors , sleeping positions of a mattress and a pillow, very professional and helpful staff and if you are keen for authentic Japanese futons that are actually hand made in japan, than this is the place to go.

My first 9 in 1 tatami sofa bed, Makura pillow and Tatami Sakura meditation cushion have arrived. Loved the grassy smell and the firm support they give. Greatly appreciated the friendly and professional service provided by Li Zhen who took time to explain to me and my wife who are first timers in tatami and recommended the products that meet our needs. Thank you!

I had recently enquired about the cleansing service for my tatami bed bought many years back. The staff are very service oriented and had given me the necessary assistance in preparing for the cleansing service requested. Thanks and keep up the good work.

“Recently purchased the Tatami Sofa Bed. Very good quality, firm and versatile, being able to fold into 9 different ways. Everyone in the family loves it.
Excellent service from the team. With in-depth product knowledge and detailed explanation provided.
They even went the extra mile to carry the sofa bed to my car !
As customers, you are also able to select and customise both the trimming and tatami colour to your liking.
FYI, the shop also offers once-a-year free basic cleaning service.”

Staff are super friendly and helpful. Made my shopping experience pleasant. Bought the tatami sofa bed and table last weekend. Love the good quality products!

Love the tatami 9 in 1 sofa bed! I had it for 2 years and recently contacted the customer service due to a small fray on the sofa bed. The friendly staff advised me to bring down for a fix and a clean up as part of their after complimentary after sales service. I got back my sofa bed, and it look just like Day 1! Great quality and service!

“Great Product, Great Service
Tatami which i purchased from the shop is my default bed – I find it quite firm and good for my back. It has a cooling effect as well.
Service is excellent and prompt!”

i’ve been a customer of the tatami shop for a couple of years now and the annual servicing cleaning has always been top notch. they’re very customer oriented and responsible. i was struggling to get my tatami mat to the shop this year and the kind gentleman from the shop happened to see me, and offered to carry it for me. what a kind soul! thanks team!!

I have purchased the tatami Nile sofa bed in 2014. I like this product very much,as it needs no maintenance, it’s cooling ,comfortable when you sit or sleep on it.

I have slept on the floor when I was young and loved it. Recently we have been trying to renovate the room for our 2 kids and found this lovely shop along East Coast Road. The staff were very friendly and demonstrated how the 9 in 1 works in details. It ticks all the boxes that we were looking for our kids – space saving, versatile where it can be used for reading, writing and short nap. Most importantly, it would provide them with a firm backrest. I felt in love with it instantly.Can’t wait to see the surprise on the kid’s faces!

“First night on my combo 9 in 1 sofa + Shikibuton mattress : excellent!
Very good quality of the products (made in Japan) and I was well welcomed when I visited the store. Everyone is very helpful and available anytime I have a question.
I strongly recommend this place for the quality of service and for the great products.”

“I bought 9 in 1 tatami sofa and Shikibuton mattress, it is the perfect combo for a good night!
Very comfortable!
Big thanks to the team for being super nice and available when I have questions!
Great service and great products (made in Japan).”

“I got my 9-in-1 Tatami Sofa yesterday, and I am very happy with it, Love it and I love the grassy smell, really great.
Both service and delivery have been very good, professional and extremely nice, and I believe quality of the products is really good – I can only recommend.
THANK YOU!”

Thanks Miss Shu for my 9 in 1 Tatami and for the excellent service! Very comfortable and give different usage options. It also provides the room with an oriental look.

I have heard that the tatami beds are good for the back, so had wanted to get one for the loft concept apartment I am moving into. I first visited their East Coast showroom in February and I’ve been back a couple of times since. Sherry and The Tatami ship team were knowledgeable, kind and patience in helping me to arrive at choices that suit my needs. With their guidance, I am now the happy owner of a 9-in-1 futon tatami bed, two tatami pillows and a few tatami sitting mats. I hadn’t had stiffness on my lower back since I switched to sleeping on the tatami bed. I was surprised how comfortable it is despite the thickness (or the lack of it!). The natural igusa and the minimalist designs all evoke an aesthetic quality and sense of simple living. Sleeping on the floor also connects one to a feeling of “groundedness.” I have enjoyed the tatami elements in my home. Maybe a customised tatami floor next to enhance the natural and simple living experience… 🙏🙏🙏

Lovely service, lovely products. Happy 1 year user of their tatami bed.

Staff were very patient and helpful in the assistance of choosing the product. The quality of the tatami is also very good and even boasts free tatami cleaning services, definitely recommend others to check this place out.

Purchased bed sofas for the new house. Excellent products and excellent service by Li Zhen, Khris, and Sherry.

I just could not decide on the Color of the tatami and the trimming . VK made a fantastic offer – he brought the 2 sofa bed to let me see which one would look better in the study room . Thank you so very much . Great service!

“””People will forget what you said. People will forget what you did. But people will never forget how you make them feel””.
Thank you Pao for all the patience. U deserve a good pat on your shoulder! It is EXTREMELY hard to find good customer service experience in Singapore nowadays, YET i found it here! You are awesome!
Keep it up!
Well done Pao and thank you sherry👍
There’s a saying:
“”The purpose of a business is to create a customer who creates customers.””
Will not hesitate to share with my friends this place.
Highly recommended!!!”

Good experience and great products. Love the tatami 9 in 1 sofa bed and the futton and kakibuton and the pillow. Worth to try it out!

Shu explained all their tatami products to us very patiently! Their 9 in 1 sofa bed is sooo comfortable, we’ll be back to purchase one soon!

Real spirit of omotenashi. Service and delivery are prompt and professional. Sherry is excellent and knowledgeable any aspect of the products. The tatami sofa bed is great 100% Japan, reminds me of the ryokan 👍

“Was in Tatami shop this morning from 11am and stayed almost 11/2 hr there..Shu was very knowledgeable on the items and had answered all my enquiries very clearly. Finally settled down with the 9 in 1 tatami sofa bed , a floor carpet, 2 Norens,2 neck rest and a side-sleeper pillow …May call up Shu to confirm a few more items.
Thank you Shu for your kind patience in giving me a comfortable time and of course a good buy today”

“Had the thought of using a tatami bed in order to save some space in my room and chanced upon The Tatami Shop. The Tatami 9-in-1 futon sofa bed immediately caught my eye and I decided to drop by and see how the product actually looked like and how it would feel.
At the shop, I was very impressed by the level of service provided by Rin, the staff who attended to my queries about the bed. She explained the various positions for the tatami bed as well as how to maintain it (using the anti-bacterial spray). Needless to say, with the great customer service as well as the bed itself being comfortable for me, I went ahead and purchased it. I would also like to commend how the staff also took the time to clean my purchases as well before passing it to me.
Been a week since I used the tatami bed and I will say that I am very satisfied with it! Would definitely recommend this bed!”

Have been using the Tatami since 2004 and is still in a very good condition. All the staffs in the shop are very friendly and helpful. Always feel very pleased and welcoming. 👍🏻👍🏻

I have been a fan of The Tatami Shop since 2006 when I first bought two four fold mattresses. I have now added two more 9 in 1 Nile sofa beds, pillows and slippers to my collection. My children like their Niles because they are versatile, comfortable, easy to maintain and provide more space in their rooms. Many thanks to Sherry for her excellent service all these years.

Had the thought of using a tatami bed in order to save some space in my room and chanced upon The Tatami Shop. The Tatami 9-in-1 futon sofa bed immediately caught my eye and I decided to drop by and see how the product actually looked like and how it would feel. At the shop, I was very impressed by the level of service provided by Rin, the staff who attended to my queries about the bed. She explained the various positions for the tatami bed as well as how to maintain it (using the anti-bacterial spray). Needless to say, with the great customer service as well as the bed itself being comfortable for me, I went ahead and purchased it. I would also like to commend how the staff also took the time to clean my purchases as well before passing it to me. Been a week since I used the tatami bed and I will say that I am very satisfied with it! Would definitely recommend this bed!

Despite not being able to go down to their physical shop, Sherry provided excellent service is explantion with patience and made sure that the logistics were settled smoothly. it was such a breeze and pleasant experience shopping with them. The 9 in 1 came exactly as advertised. Highly recommended to all interested to trying tatami sleeping to get it from here!

Bought the 9-in-1 tatami sofa set and have been sleeping on it for almost a week – very comfortable and I wake up with less body pains. The mat is very sturdy but not too hard, and thickness is just nice. I had to change my delivery dates 2x but the team assisted very kindly. Overall, I’m happy with my purchase ☺️

Bought the Nile tatami sofa last year and its comfortable for use in our warm weather. My mum loves it so much that she decided to replace her mattress too with a 5cm tatami mattress instead. She has been sleeping well on it as it’s cooling and sturdy. And she’s happy that there is no more bedsheets to wash ! Great and professional service too from Sherry and I highly recommend The Tatami Shop if you are looking for high quality Tatami.

Love the feel and look! Especially the tatami sofa. Feel so relax and cooling! Excellent quality and service from Jenelle! It’s more better than I expected. Thank you everyone from the Tatami shop for the excellent job done!

Bought 1 sofa bed. Awesome service

My family loves the 9-in-1 sofa bed. We brought one first, and within couple of days decided to buy another one. The various configurations work well. Took an afternoon nap on it, it was so comfortable and the great thing about it is that the tatami keeps you cool.

I bought a Tatami Nile Sofa Bed and have been using it for 2 years. It is very convenient to keep and home-friendly!

Apart from enhancing the aesthetics of my home, they are suitable for just relaxing & lounging around. I use my 2 sofa beds to watch TV too.